Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa, Visa Electron, Visa Debit and Mastercard. We are unable to accept American Express. As well as securely paying online you may also send your credit card information via phone, fax or post.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee your satisfaction. If you are unhappy with your purchase, please contact us.
If you need to reach us, please email us firstname.lastname@example.org , alternatively, you can call on 01670 789798 (International +44 01670 789798) or fax us on 01670 789644 or write to us at The Dairy, Green Lane, Blagdon, Northumberland, NE13 6BZ, United Kingdom
If you are not completely satisfied with our cheese or service, please call us within 24 hours of delivery and we will resolve this matter to your satisfaction. We will be happy to refund or exchange goods if the customer is not satisfied with the product. All packaging and labelling must accompany any claim, to allow full traceability and investigation. Your rights to return goods are protected under the EU Distance Selling Directive which can be found here.